Professional Technology Assistance
from just $45/hour
help@virusfreeit.com.au
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PCs/Windows - desktops & laptops - Macs - hardware & software upgrades & issues - mobile devices - printers - scanners - CCTV - cameras - TV & audio setups - wifi & wired networks
Remote Support
Remote Support
Virus-free, no contact remote control. Secure private connection using trusted software. Don't worry if you can't describe an issue, we'll share screens!
General Help
General Help
PCs/Windows, Apple/macOS, printers, scanners, cameras, TVs, audio - new setups, upgrades, health checks, and tutoring.
Networking
Networking
Wifi, cables, setup and optimisation. Address slow speeds and poor coverage. Concerned about hackers? Ethical hacking tests available.
Backups & Security
Backups & Security
Backups are important for HOME and BUSINESS. From single computers to networked environments, there is a solution for you.
Qualified
Qualified
Microsoft Certified
Over 25 years experience
Industry training, including:
CompTIA Security+
CompTIA CySA+
CompTIA Pentest+
ITIL4 Foundation
Prince2 Foundation
Competetive Rates
Competetive Rates
Support from just $45 per hour.
Great local service based in Thurgoona, covering the Albury/Wodonga region and beyond
Pricing
Pricing
Remote Tech Support - 9am-6pm - $45/hour
Remote Tech Support - 9am-6pm - $45/hour
NATIONWIDE COVERAGE!
Secure connection from my computer to your computer or phone. Site visits outside of Albury/Wodonga may incur a cost/km travelled. Out of hours support available by arrangement. Surcharge may apply.
On-site Tech Support - 9am-6pm - $65/hour
On-site Tech Support - 9am-6pm - $65/hour
within the Albury/Wodonga region. Travel further may incur costs charged per km. Contact for details. Out of hours support available by arrangement. Surcharge may apply.
Equipment Upgrades / Hardware Repairs
Equipment Upgrades / Hardware Repairs
Labour charged per hour - $45/hour for workshop service, $65/hour for onsite service. Cost of parts extra and subject to delivery times.
Repurposing Old Equipment
Repurposing Old Equipment
Wondering if an old system is still of use? Have an old mobile phone? Yes you could sell them, better still turn them into a simple CCTV system using cheap or free software. I charge only for my time. What else have you got? What else is possible? Call for a chat.
Tutoring
Tutoring
Learn new skills and build your confidence.
Health & Security Checks
Health & Security Checks
Bronze Service - $75
Bronze Service - $75
System file check & repair; free up disk space; check background processes and memory; physical cleaning. $10 discount for remote service (no physical clean).
Time required: 2 hours, approx.
Silver Service - $95
Silver Service - $95
Bronze service, plus: virus and malware scan; registry clean; CPU heat check; check and clear system logs; defragment hard drive; check and optimise system boot speed. $10 discount for remote service (no physical clean).
Time required: 3 hours, approx.
Gold Service - $125
Gold Service - $125
Silver service, plus: check and update Windows updates; check and update device drivers; network signal and speed check. $10 discount for remote service (no physical clean).
Time required: 4-5 hours, approx.
Network check & report - $175
Network check & report - $175
Whilst a limited amount of information may be discovered via a remote connection, an on-site survey is far more effective. Check Wifi signal in all required rooms/areas, ascertain need for signal repeaters/boosters, check for vulnerabilities that might grant access to hackers. Price is based on a home or business with <10 computers.
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